Solutions & stories
What we built, and what changed because of it.
One library, two lenses: the solution we built and the outcome the customer got. Filter it by capability or by industry. Customers stay anonymous — the work does not.
Two things live here: work we have already delivered, and agents you can start from instead of a blank page. Filter to whichever you came for.
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38 entries
Customer storyCopilot Studio Build-a-Thons for a global payments network
Two private Copilot Studio Build-a-Thons put more than 100 people hands-on with agents in a single week.Financial ServicesPayments
Customer storyA governed path to scale Copilot at a global asset manager
Strategy, governance, architecture and a delivery model for agent-based AI in a highly regulated environment.Financial Services
SolutionPricing Copilot for a national engineering consultancy
A Copilot Studio agent that supports pricing decisions and takes the load off a handful of experts.Professional ServicesConstruction
SolutionAI media assessment platform for a global bedding manufacturer
Multimodal AI that reads advertising assets, scores share of voice and calculates co-op reimbursement for human review.ManufacturingConsumer ProductsRetail
Customer storyERP consolidation for a global energy and industrial producer
Multiple legacy ERPs unified onto Dynamics 365 Finance and Operations as one financial and operational backbone.EnergyManufacturing
Customer storyFinance modernization for a community clean-energy provider
Dynamics 365 Finance with real budget planning, forecasting and reporting behind it.EnergyPublic Sector
Customer storyPhased multi-site ERP for an advanced manufacturer
An unsupported Dynamics AX estate replaced site by site with Dynamics 365 Finance and Supply Chain Management.Manufacturing
SolutionAn AI factory on top of ERP for an infrastructure-services enterprise
Dynamics 365 Finance and Operations extended with reusable operational agents.ConstructionEnergyTechnology
Customer storyOne commercial platform for a national building-products distributor
Sales and customer engagement unified on Dynamics 365 and Power Platform across hundreds of branches.DistributionConstruction
Customer storyCRM consolidation for a global investment firm
Dynamics 365 as the single relationship platform, extended through multiple delivery pods.Financial Services
Customer storySales, service and field service modernization for a workplace technology leader
Salesforce and ServiceNow displaced by Dynamics 365 with Copilot and voice agents on top.TechnologyManufacturing
Customer storyOutreach modernization for a global pediatric research institution
Global outreach and relationship management on Dynamics 365 Sales, now extending into AI and data.HealthcareNonprofit
Customer storySalesforce replacement at a healthcare performance-improvement company
Three heavily customized Salesforce instances replaced by one Dynamics 365 commercial platform.Healthcare
Customer storyRoadside operations modernization for a national assistance provider
Dynamics 365 Customer Service and Field Service as the backbone for case, scheduling, dispatch and fulfilment.Travel & MobilityField Service
Customer storyGuest engagement transformation for a luxury hotel group
Marketing, membership, engagement and data brought together on Dynamics 365 and Customer Insights.Travel & Hospitality
SolutionAI-enabled joint business planning for a global spirits company
Spreadsheet-driven retailer planning replaced with a Power Platform application and AI decision support.Consumer ProductsRetail
SolutionLow-code delivery capacity for a global investment firm
Additional Power Platform engineering, QA and DevOps capacity for an ongoing application portfolio.Financial Services
SolutionEnterprise Copilot governance for a large health system
Tenant-wide guardrails, responsible AI policy and a maker operating model for agents at scale.Healthcare
Customer storyAutomation modernization for a consumer cybersecurity leader
Legacy automation tooling replaced with Power Platform and Copilot Studio agents.Technology
SolutionCopilot Studio enablement for an alternative asset manager
Environment strategy, security, ALM and developer enablement for low code and agents.Financial Services
AgentInterview Prep Agent
Standardize interview preparation, evaluation, and transcript-based hiring insights.Copilot Studio AgentProfessional ServicesIT & Technology
AgentCopilot for Sales – Capture CVs
Convert calendar activity into accurate customer visit records in Dynamics 365.Dynamics 365 SalesProfessional ServicesFinancial Services
AgentTime Entry Agent
Automate timesheet creation from calendars, chats, and user activity inputs.xPMProfessional ServicesIT & Technology
AgentProject Smoke Detector
Detect project risks early using health scores, utilization signals, and delivery metrics.xPMProfessional ServicesIT & Technology
AgentInvoice IQ
Provide conversational, role-specific visibility into invoicing and financial data.ERP & FinanceFinanceFinancial Services
AgentRecruiting & Interview Scheduling Agent
Streamline resume intake, candidate matching, and interview coordination.Copilot Studio AgentCross-industryProfessional Services
AgentHummingbird Q&A Agent
Give employees instant, grounded answers from trusted internal knowledge sources.Built-in Microsoft 365 Copilot AgentProfessional ServicesIT & Technology
AgentFinancial Summary Copilot
Turn complex financial data into clear, executive-ready insights in minutes.ERP & FinanceFinancial ServicesFinance
AgentService Agents
Improve service operations with intelligent case summaries, faster triage, and standardized workflows.Dynamics 365 Customer ServiceManufacturingIT & Technology
AgentMarket Intelligence Agent
Turn scattered internal and market data into one intelligence layer leadership can question in plain language.Copilot Studio AgentManufacturingDistribution
AgentAutomation Modernization Agent
Move business process automation off legacy tooling and onto Power Platform, proof-of-concept first.Power PlatformIT & TechnologyCross-industry
AgentAgentic Quoting & Pricing Agent
Draft a commercially sound quote in hours instead of weeks, with a human making the final call.Dynamics 365 SalesManufacturingDistribution
AgentMulti-Agent Matter Workspace
Specialized agents working the same matter together, inside a workspace built for legal oversight.Copilot Studio AgentProfessional ServicesLegal
AgentPricing Agent
Accelerate pricing decisions with fast, consistent analysis of margins, discounts and deal scenarios.Dynamics 365 SalesManufacturingProfessional Services
AgentMSA Expert Agent
Simplify contract understanding by highlighting key terms, risks and obligations in seconds.Built-in Microsoft 365 Copilot AgentProfessional ServicesCross-industry
AgentBackground Check Agent
Automate and standardize background records from multiple providers into one governed report.Power PlatformProfessional ServicesFinancial Services
AgentProject Explainer
Instantly turn complex project details into clear, stakeholder-ready summaries and insights.xPMProfessional ServicesIT & Technology
Agent