Solution library
Proof, patterns and packaged work.
Customer success stories, ready-to-run agents, the solutions behind them, and packaged offers you can buy. Filter by what you need, then by capability or industry.
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58 entries
Cross-industryOffer
Flight Path: Horizon
A one-day workshop that turns AI curiosity into a ranked list of opportunities you can act on.AI enablement
Cross-industryOfferFlight Path: Simulator
A one to two day build where your team designs and ships a working Copilot Studio agent.AI enablement
Cross-industryOfferFlight Path: Lift-Off
A focused envisioning engagement that turns a single high-impact use case into a validated, costed plan.AI enablement
Cross-industryOfferFlight Path: Ground Control
A managed service that embeds a dedicated team to build, deploy and govern AI at scale.Managed AI services
Health & Life SciencesOffer
Member Outreach & Engagement
Turn required member communication into personalized, event-triggered journeys that drive better health outcomes.Member experience
Health & Life SciencesOfferProvider Network Management
One governed provider record that speeds onboarding, cuts denials and keeps the network compliant.Network operations
Cross-industryOfferERP Workshop
A working session that assesses your current finance and operations estate and leaves you with a sequenced, costed path to Dynamics 365.ERP modernization
Cross-industryOfferCRM Workshop
A working session that maps how you sell and serve today, then designs the Dynamics 365 and Copilot target state to get there.Customer engagement
Financial ServicesCustomer Success
Copilot Studio Build-a-Thons for a global payments network
Two private Copilot Studio Build-a-Thons put more than 100 people hands-on with agents in a single week.
Financial ServicesCustomer SuccessA governed path to scale Copilot at a global asset manager
Strategy, governance, architecture and a delivery model for agent-based AI in a highly regulated environment.
ConstructionSolution
Pricing Copilot for a national engineering consultancy
A Copilot Studio agent that supports pricing decisions and takes the load off a handful of experts.Professional Services
ManufacturingSolution
AI media assessment platform for a global bedding manufacturer
Multimodal AI that reads advertising assets, scores share of voice and calculates co-op reimbursement for human review.Consumer Goods & Retail
Energy & UtilitiesCustomer Success
ERP consolidation for a global energy and industrial producer
Multiple legacy ERPs unified onto Dynamics 365 Finance and Operations as one financial and operational backbone.Manufacturing
Energy & UtilitiesCustomer SuccessFinance modernization for a community clean-energy provider
Dynamics 365 Finance with real budget planning, forecasting and reporting behind it.Public Sector
ManufacturingCustomer SuccessPhased multi-site ERP for an advanced manufacturer
An unsupported Dynamics AX estate replaced site by site with Dynamics 365 Finance and Supply Chain Management.
ConstructionSolutionAn AI factory on top of ERP for an infrastructure-services enterprise
Dynamics 365 Finance and Operations extended with reusable operational agents.Energy & UtilitiesSoftware & Digital Platforms
ConstructionCustomer SuccessOne commercial platform for a national building-products distributor
Sales and customer engagement unified on Dynamics 365 and Power Platform across hundreds of branches.Manufacturing
Financial ServicesCustomer SuccessCRM consolidation for a global investment firm
Dynamics 365 as the single relationship platform, extended through multiple delivery pods.
ManufacturingCustomer SuccessSales, service and field service modernization for a workplace technology leader
Salesforce and ServiceNow displaced by Dynamics 365 with Copilot and voice agents on top.Software & Digital Platforms
Cross-industryCustomer SuccessOutreach modernization for a global pediatric research institution
Global outreach and relationship management on Dynamics 365 Sales, now extending into AI and data.Health & Life Sciences
Health & Life SciencesCustomer SuccessSalesforce replacement at a healthcare performance-improvement company
Three heavily customized Salesforce instances replaced by one Dynamics 365 commercial platform.
Cross-industryCustomer SuccessRoadside operations modernization for a national assistance provider
Dynamics 365 Customer Service and Field Service as the backbone for case, scheduling, dispatch and fulfilment.Travel & Hospitality
Travel & HospitalityCustomer Success
Guest engagement transformation for a luxury hotel group
Marketing, membership, engagement and data brought together on Dynamics 365 and Customer Insights.
Consumer Goods & RetailSolution
AI-enabled joint business planning for a global spirits company
Spreadsheet-driven retailer planning replaced with a Power Platform application and AI decision support.
Financial ServicesSolutionLow-code delivery capacity for a global investment firm
Additional Power Platform engineering, QA and DevOps capacity for an ongoing application portfolio.
Health & Life SciencesSolutionEnterprise Copilot governance for a large health system
Tenant-wide guardrails, responsible AI policy and a maker operating model for agents at scale.
Software & Digital PlatformsCustomer Success
Automation modernization for a consumer cybersecurity leader
Legacy automation tooling replaced with Power Platform and Copilot Studio agents.
Financial ServicesSolutionCopilot Studio enablement for an alternative asset manager
Environment strategy, security, ALM and developer enablement for low code and agents.
Professional ServicesAgent
Interview Prep Agent
Standardize interview preparation, evaluation, and transcript-based hiring insights.Copilot Studio AgentSoftware & Digital Platforms
Financial ServicesAgentCopilot for Sales – Capture CVs
Convert calendar activity into accurate customer visit records in Dynamics 365.Dynamics 365 SalesProfessional Services
Professional ServicesAgentTime Entry Agent
Automate timesheet creation from calendars, chats, and user activity inputs.xPMSoftware & Digital Platforms
Professional ServicesAgentProject Smoke Detector
Detect project risks early using health scores, utilization signals, and delivery metrics.xPMSoftware & Digital Platforms
Financial ServicesAgentInvoice IQ
Provide conversational, role-specific visibility into invoicing and financial data.ERP & Finance
Cross-industryAgentRecruiting & Interview Scheduling Agent
Streamline resume intake, candidate matching, and interview coordination.Copilot Studio AgentProfessional Services
Professional ServicesAgentHummingbird Q&A Agent
Give employees instant, grounded answers from trusted internal knowledge sources.Built-in Microsoft 365 Copilot AgentSoftware & Digital Platforms
Financial ServicesAgentFinancial Summary Copilot
Turn complex financial data into clear, executive-ready insights in minutes.ERP & Finance
ManufacturingAgentService Agents
Improve service operations with intelligent case summaries, faster triage, and standardized workflows.Dynamics 365 Customer ServiceSoftware & Digital Platforms
ManufacturingAgentMarket Intelligence Agent
Turn scattered internal and market data into one intelligence layer leadership can question in plain language.Copilot Studio Agent
Cross-industryAgentAutomation Modernization Agent
Move business process automation off legacy tooling and onto Power Platform, proof-of-concept first.Power PlatformSoftware & Digital Platforms
ManufacturingAgentAgentic Quoting & Pricing Agent
Draft a commercially sound quote in hours instead of weeks, with a human making the final call.Dynamics 365 Sales
Professional ServicesAgentMulti-Agent Matter Workspace
Specialized agents working the same matter together, inside a workspace built for legal oversight.Copilot Studio Agent
ManufacturingAgentPricing Agent
Accelerate pricing decisions with fast, consistent analysis of margins, discounts and deal scenarios.Dynamics 365 SalesProfessional ServicesConsumer Goods & Retail
Cross-industryAgentMSA Expert Agent
Simplify contract understanding by highlighting key terms, risks and obligations in seconds.Built-in Microsoft 365 Copilot AgentProfessional Services
Financial ServicesAgentBackground Check Agent
Automate and standardize background records from multiple providers into one governed report.Power PlatformProfessional Services
Professional ServicesAgentProject Explainer
Instantly turn complex project details into clear, stakeholder-ready summaries and insights.xPMSoftware & Digital Platforms
ManufacturingAgentJoint Business Planning Agent
Streamline partner planning by organizing goals, metrics and actions into one unified view.Dynamics 365 SalesConsumer Goods & Retail
Professional ServicesSolutionActivity Coordinator
Turns scattered plans, emails and updates into one coordinated schedule of activities, owners and due dates that keeps itself current.VideoProject deliveryConstructionCross-industry
ManufacturingSolutionAI-Enabled Anomaly Detection & Resolution
Spots the things that do not look right, explains why, and proposes the fix — instead of leaving anomalies to be found downstream.VideoOperationsEnergy & UtilitiesCross-industry
ConstructionAgentAgentic Document Change Detection
Compares document revisions and reports exactly what changed, so nobody reads two versions side by side hoping to spot the difference.VideoDocument controlManufacturingProfessional Services
Professional ServicesAgentAgentic Report Drafting
Assembles a first draft from the real source material — data, notes and prior reports — in the house structure, with every claim traceable.VideoKnowledge workPublic SectorCross-industry
Financial ServicesAgentClaims Triage Accelerator
Reads an incoming claim, checks it for completeness, sets a priority and routes it — so assessors start with the claims that need them.VideoClaimsHealth & Life Sciences
Professional ServicesAgentContract Lifecycle Management
Keeps contracts moving from request through drafting, review and renewal, with obligations and dates tracked rather than remembered.VideoLegal & commercialCross-industry
Professional ServicesAgentContract Manager Accelerator
Reads a contract, pulls the clauses that matter, compares them to your standard position and flags the gaps.VideoLegal & commercialConstructionCross-industry
Cross-industryAgentEmployee Service Desk
Answers employee questions from your own policies and systems, raises a ticket when it cannot, and hands the hard ones to a person with context attached.VideoEmployee experience
ConstructionSolutionHomebuilder Quotation Accelerator
Guides a buyer from design choices to a priced, branded quote — and lets them compare a competitor's quote against it, through a web app or a conversation.Sales & quotingConsumer Goods & Retail
ConstructionAgentHR Policy Assistant
A weekly watchdog that scans official regulator sources, filters to what actually changed, and emails a sourced, dated, deep-linked digest.VideoPeople & HRFinancial ServicesHealth & Life SciencesPublic SectorProfessional ServicesEnergy & Utilities
Professional ServicesAgentHR Compliance Advisor
HR guidance grounded in employment law and internal policy — exact wording, every answer cited, and a flag when policy sits below the legal minimum.VideoPeople & HRFinancial ServicesPublic SectorHealth & Life SciencesConsumer Goods & RetailManufacturing
ManufacturingAgent