Solution

Enterprise Copilot governance for a large health system

Tenant-wide guardrails, responsible AI policy and a maker operating model for agents at scale.

The customer

One of North America's largest not-for-profit health systems, coordinating care, digital services and responsible innovation across an extensive network of facilities and teams.

The problem

Thousands of makers plus clinical data is either a capability or an incident, depending on the guardrails.

What we built

We established an enterprise Copilot and Power Platform governance model: tenant-wide guardrails, responsible AI policies, environment and DLP controls, telemetry, maker governance and an operating model for scaling agents safely.

What changed

  • Tenant-wide guardrails and DLP in place
  • Responsible AI policy operationalized
  • A maker community that can build safely

Built with

  • Microsoft Copilot Studio
  • Power Platform
  • Microsoft Purview