Insights
Insights
Point of view, analysis and hard-won opinions from the work.

Insights
September 18, 2026 · Kelly Gustafson · 7 min read
Beyond AX, Part 3: What Does an AX-to-D365 Project Actually Look Like?
Every AX to Dynamics 365 project is different, but the areas that make or break the transition are the same: discovery, customizations, testing, integrations, data, and the people who use the system every day.

Insights
September 12, 2026 · Kelly Gustafson · 7 min read
Beyond AX, Part 2: The Cost of Doing Nothing
Staying on Dynamics AX is not a free decision. A look at the infrastructure, insurance, technical debt, productivity and talent costs of standing still — and how they compare to the cost of moving to Dynamics 365 Finance and Operations.

Insights
September 7, 2026 · Kelly Gustafson · 4 min read
Beyond AX, Part 1: Run, Don't Walk, From Your Legacy Dynamics AX
Every version of Dynamics AX is now obsolete. Here are all the reasons you could, and should, migrate to Dynamics 365 Finance and Operations.

Insights
September 6, 2026 · Kelly Gustafson · 4 min read
ERP Isn't Dead. It's Finally Getting Intelligent.
ERP is moving from a system of transaction to a system of intelligence — and that shift is one of the most important developments happening inside the enterprise right now.

Insights
August 18, 2026 · Adam Piercy · 5 min read
AI Theater Is Over. Frontier Firms Are Next.
How Hummingbird is rebuilding services delivery around AI-native teams, governed agents, and continuous project intelligence
Insights
July 27, 2026 · Adam Piercy · 5 min read
The Delivery Model Wasn't Built for AI. So We Built Nectar Works.
How Hummingbird is rebuilding services delivery around AI-native teams, governed agents, and continuous project intelligence

Insights
July 17, 2026 · Noel Thompson · 3 min read
5 Decisions that Determine AI Success
Microsoft 365 Copilot is changing how people interact with Dynamics 365, Power Apps, and the systems that run the business. The winners will not be the organizations that simply turn it on—they’ll be the ones that rethink workflows, governance, and adoption around a new conversat

Insights
July 15, 2026 · Billy Zwick · 5 min read
Why AI Is Driving the Next Wave of Dynamics AX, GP, and NAV Modernization
Manufacturers are modernizing AX, GP, and NAV to unlock AI, Copilot, and trusted operational data. Here's why the Dynamics partner landscape is changing.

Insights
July 8, 2026 · Rick Grumman · 5 min read
The SAP 2027 Deadline Isn't the Story. AI Is.
The 2027 clock is the trigger, not the story. The organizations that win will use ERP modernization to build an AI-native operating model — not to reproduce the one they already have.

Insights
June 2, 2026 · Hummingbird · 3 min read
Build-a-Thons Beat AI Slides: Why Agentic Work Starts with Building, Not Brainstorming
For the last two years, most “AI envisioning” sessions have produced the same outcome: alignment, excitement, and a deck full of ideas. What they rarely produce is working software. That’s the gap Build-a-Thons close.

Insights
April 28, 2026 · Kalyan Koppineedi · 6 min read
Microsoft Fabric + Microsoft Dynamics 365: The Data Foundation Your AI Strategy Can’t Live Without
As an AI Principal Architect, I spend a lot of time with executives who are excited about AI - and rightly so. Nearly every conversation starts the same way.Which AI tools should we use? Copilot? Agents? ChatGPT? Claude?The next question quickly follows:Who’s getting real results

Insights
April 20, 2026 · Hummingbird · 4 min read
Copilot Agent Build-a-Thons: The Use Cases with Buzz
A wrap-up of what we built, what we learned, and a 'best of' collection of the use cases that sparked the most momentum from a series of Copilot Build-a-thons partnered with Microsoft.
Insights
March 31, 2026 · Ken Heineck · 1 min read
On-Demand: Transforming Citizen Engagement with AI
Transforming Citizen Engagement AI-Powered Contact Center Solutions-20260217_150310-Meeting Recording (1)State & local government leaders—this session is now available to watch. In partnership with Microsoft, Hummingbird explores how AI‑enhanced Microsoft Dynamics 365 Contact Cen

Insights
March 24, 2026 · Jenny Cuevas · 4 min read
Supporting Women in Tech Starts with How We Show Up
When I began thinking about what it means to me to be a woman in tech, my first realization was that I do not typically frame my thinking through a gender-based lens. My perspective is usually shaped more by role, experience, and performance than by gender. I do not generally lea

Insights
February 23, 2026 · Brad Koontz · 3 min read
The Road Ahead: Future Trends in Agentic AI for Business
This post is the final installment in our “The Rise of the Agentic Enterprise” series—and it’s all about what’s coming next. As organizations evolve from single-task automation to multi-agent ecosystems, and from “helpful assistants” to deeply personalized AI chiefs of staff, the

Insights
February 15, 2026 · Andrew Wigfield · 4 min read
Dynamics 365 + Copilot Agentic Intelligence: Real-World Applications
Welcome back! This post is the third in our series on “Agentic AI and Microsoft Business Applications”—where we’re moving from what agentic AI is to what it actually does in the real world. In our last post, we introduced the shift from AI that simply responds to prompts to AI ag

Insights
February 9, 2026 · Mike Majarais · 4 min read
Reason. Act. Adapt: The Agentic Copilot Shift in Microsoft Dynamics 365
This is the second post in our series on “Agentic AI and Microsoft Business Applications,” where we’re exploring how AI is moving from “helpful assistant” to digital coworker—capable of understanding intent, reasoning through context, and taking meaningful action across business

Insights
January 28, 2026 · Mike Majarais · 3 min read
How Copilot Agentic AI is Redefining Workflows Across Business Applications
Artificial intelligence is evolving at a pace that’s reshaping how enterprises think about work, efficiency, and digital transformation. And nowhere is that change more tangible than inside Microsoft Business Applications. This post is the first in a new series where we’ll explor

Insights
December 3, 2025 · Charlie West · 2 min read
AI-Driven ERP Transformation: Creating an Intelligent Ecosystem
Enterprise Resource Planning (ERP) systems have long been the backbone of business operations, integrating finance, supply chain, human resources, and customer management. However, many organizations still struggle with outdated, siloed ERP systems that slow down decision-making

Insights
November 13, 2025 · Adam Piercy · 3 min read
What It Means to Be an AI-Native Frontier Firm
Frontier Firms don’t tack on technology—they rethink how work gets done. That’s where Hummingbird operates. We run on Microsoft. We deliver outcomes. And we use intelligent automation to close the capacity gap most enterprises can’t escape.The Frontier Line Has ShiftedMicrosoft’s

Insights
October 1, 2025 · Charlie West · 11 min read
The Future of Finance is Autonomous: Dynamics 365, AI, and Low-Code Innovation
Agentic FinanceMicrosoft Dynamics 365 Finance, commonly still referred to as Finance & Operations (F&O), provides the technology infrastructure for organizational stability and growth. Upcoming releases of Dynamics 365 Finance include embedded Copilot AI and Microsoft Power Platf

Insights
July 22, 2025 · Brad Koontz · 2 min read
AI Takes a Jackhammer to Tech Debt
Enterprises aren’t soaring toward the future—they’re just flapping to stay aloft. Despite allocating nearly 30% of IT budgets to modernization, only three in ten organizations have truly updated their core applications. For the rest, transformation has become little more than pre
