Agent

Automation Modernization Agent

Move business process automation off legacy tooling and onto Power Platform, proof-of-concept first.

Where it runs

Runs across orders, claims and approval processes for operations and IT teams.

Power Platform

Why it exists

Legacy automation platforms are expensive, brittle and separate from everywhere the work actually happens. Replacing them wholesale is the kind of project that stalls.

What it does

Copilot agent proof-of-concepts prove the process first, then the successful designs move into production as Power Automate workflows — orders processing, claims processing, orchestration and approvals — on a foundation built for agentic automation next.

What changed

  • Dependence on legacy automation tooling removed
  • Automation standardized on Microsoft
  • Faster, more consistent process execution
  • A repeatable path from proof-of-concept to production

Built with

  • Copilot Studio
  • Power Automate
  • Power Platform
  • Dataverse