The customer
A Fortune 1000 infrastructure-services enterprise supporting mission-critical projects across technology, energy, transportation, commercial and industrial markets.
The problem
A modern ERP is a starting line — the operational work around it was still manual.
What we built
We modernized enterprise operations on Dynamics 365 Finance and Operations and extended it with an AI Factory approach: a Receiving Agent, a Pricing Agent, reusable F&O integration patterns and a roadmap for more.
What changed
- Receiving and Pricing agents in delivery
- Reusable F&O agent architecture
- A roadmap for additional operational agents
Built with
- Dynamics 365 Finance
- Copilot Studio
- Azure AI