What we do
Revenue Transformation
Acquire, serve and retain customers with AI-powered CRM.
Dynamics 365 Sales, Customer Service and Customer Insights, built so sellers and service teams spend their time on customers instead of on the system. AI does the admin, the research and the follow-up.
What you get
01
Pipeline and forecast leaders actually trust
02
Sellers freed from CRM admin by Copilot and agents
03
Service resolution measured in first contact, not handoffs
04
Marketing, sales and service on one customer record
01
What it is
The customer side of the business, rebuilt around AI-powered CRM: one view of the account, pipeline you can believe, and service that resolves rather than routes.
02
What we build
Dynamics 365 Sales and Customer Service with Copilot in the flow of work, Customer Insights for segmentation and journeys, and agents that prepare meetings, summarise cases, draft responses and keep records current without anyone typing them.
03
How it lands
We migrate from whatever you are on today, keep the data clean, and instrument the funnel so the improvement is visible in cycle time, win rate and resolution time — not in a dashboard nobody opens.
What we build with
Work in this capability
All solutions and stories
One commercial platform for a national building-products distributor
Sales and customer engagement unified on Dynamics 365 and Power Platform across hundreds of branches.
CRM consolidation for a global investment firm
Dynamics 365 as the single relationship platform, extended through multiple delivery pods.
Sales, service and field service modernization for a workplace technology leader
Salesforce and ServiceNow displaced by Dynamics 365 with Copilot and voice agents on top.
Outreach modernization for a global pediatric research institution
Global outreach and relationship management on Dynamics 365 Sales, now extending into AI and data.
Salesforce replacement at a healthcare performance-improvement company
Three heavily customized Salesforce instances replaced by one Dynamics 365 commercial platform.
Roadside operations modernization for a national assistance provider
Dynamics 365 Customer Service and Field Service as the backbone for case, scheduling, dispatch and fulfilment.
Other capabilities
AI Workforce
Build the digital workforce with Copilot and agents.
Operational Transformation
Run finance, supply chain and operations with AI.
AI-Powered Apps
Build modern applications and automate processes with low code and AI.
AI-Native Delivery
Nectar Works, Flight Path, Ground Control, Build-a-Thons and Managed Services.